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.elementor-motion-effects-layer{background-image:url("https://rismethod.com/wp-content/uploads/2026/09/ChatGPT-Image-Aug-13-2026-11_43_44-PM.jpg");}</style>{"id":1556,"date":"2026-09-22T07:01:39","date_gmt":"2026-09-22T11:01:39","guid":{"rendered":"https:\/\/rismethod.com\/?p=1556"},"modified":"2026-09-22T07:07:45","modified_gmt":"2026-09-22T11:07:45","slug":"i-watched-a-ceo-do-this-for-9-minutes-it-taught-me-everything-about-leadership","status":"publish","type":"post","link":"https:\/\/rismethod.com\/fr\/i-watched-a-ceo-do-this-for-9-minutes-it-taught-me-everything-about-leadership\/","title":{"rendered":"I Watched a CEO Do This for 9 Minutes It Taught Me Everything About Leadership"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1556\" class=\"elementor elementor-1556\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc584fd e-flex e-con-boxed e-con e-parent\" data-id=\"bc584fd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c6d0591 e-con-full e-flex e-con e-child\" data-id=\"c6d0591\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fb1bfb elementor-widget elementor-widget-heading\" data-id=\"9fb1bfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Secret to Building an Engaged Leadership Team: Why Great CEOs Build Relationships, Not Just Results<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-538f33a elementor-widget elementor-widget-text-editor\" data-id=\"538f33a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"107\" data-end=\"257\">Most CEOs believe employee engagement is created through compensation, incentives, culture programs, team-building exercises, or better communication.<\/p><p dir=\"auto\" data-start=\"259\" data-end=\"281\">Those things can help.\u00a0But they are not the foundation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-914eb23 elementor-widget elementor-widget-video\" data-id=\"914eb23\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/voAcyDjBYm0&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06bd866 elementor-widget elementor-widget-button\" data-id=\"06bd866\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/rismethod.com\/leadership-friction-suite\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get the leadership autopsy tool<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4119dbc elementor-widget elementor-widget-text-editor\" data-id=\"4119dbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"317\" data-end=\"493\">The strongest organizations are built around something much deeper: <strong data-start=\"385\" data-end=\"493\">people who genuinely care about what they do, the people they serve, and the people they work alongside.<\/strong><\/p><p dir=\"auto\" data-start=\"495\" data-end=\"605\">I recently watched a CEO demonstrate this in a way that perfectly illustrates what real leadership looks like.<\/p><p dir=\"auto\" data-start=\"607\" data-end=\"835\">He was on his way to an important meeting with a potential supplier\u2014a company he had been pursuing for some time. The supplier was highly professional, consistently delivered, and represented a potentially valuable relationship.<\/p><p dir=\"auto\" data-start=\"837\" data-end=\"863\">The meeting was important.<\/p><p dir=\"auto\" data-start=\"865\" data-end=\"898\">The CEO was already running late.<\/p><p dir=\"auto\" data-start=\"900\" data-end=\"980\">Then, as we stepped out of the elevator, he encountered an older couple he knew.<\/p><p dir=\"auto\" data-start=\"982\" data-end=\"1017\">What happened next was fascinating.<\/p><p dir=\"auto\" data-start=\"1019\" data-end=\"1176\">They greeted each other like old friends. They hugged. They started talking about their families, their children, university, life and everything in between.<\/p><p dir=\"auto\" data-start=\"1178\" data-end=\"1193\">Minutes passed.<\/p><p dir=\"auto\" data-start=\"1195\" data-end=\"1213\">Then more minutes.<\/p><p dir=\"auto\" data-start=\"1215\" data-end=\"1253\">We were supposed to be at the meeting.<\/p><p dir=\"auto\" data-start=\"1255\" data-end=\"1282\">Yet the CEO wasn&#8217;t anxious.<\/p><p dir=\"auto\" data-start=\"1284\" data-end=\"1340\">He wasn&#8217;t pretending to listen while checking his watch.<\/p><p dir=\"auto\" data-start=\"1342\" data-end=\"1368\">He was completely present.<\/p><p dir=\"auto\" data-start=\"1370\" data-end=\"1416\">And eventually, something remarkable happened.<\/p><p dir=\"auto\" data-start=\"1418\" data-end=\"1596\">When we finally reached the supplier, the supplier discovered that the person the CEO had been speaking with was someone who had personally inspired him to pursue his own career.<\/p><p dir=\"auto\" data-start=\"1598\" data-end=\"1635\">Suddenly, the delay wasn&#8217;t a problem.<\/p><p dir=\"auto\" data-start=\"1637\" data-end=\"1714\">It was a relationship-building moment that strengthened another relationship.<\/p><p dir=\"auto\" data-start=\"1716\" data-end=\"1776\">That experience illustrates a powerful leadership principle:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da60d99 elementor-widget elementor-widget-text-editor\" data-id=\"da60d99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Engagement isn&#8217;t something you manufacture. It&#8217;s something you create through the people and relationships you intentionally build around your organization.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cf2c19 elementor-widget elementor-widget-heading\" data-id=\"8cf2c19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Build Teams That Actually Believe in the Product<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b10216b elementor-widget elementor-widget-text-editor\" data-id=\"b10216b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"1996\" data-end=\"2133\">One of the easiest ways to destroy engagement is to ask people to passionately sell, promote, or deliver something they don&#8217;t believe in.<\/p><p dir=\"auto\" data-start=\"2135\" data-end=\"2328\">If your employees don&#8217;t understand your product, don&#8217;t use it, don&#8217;t appreciate it, or wouldn&#8217;t recommend it to someone they love, why would you expect them to be enthusiastic about selling it?<\/p><p dir=\"auto\" data-start=\"2330\" data-end=\"2412\">Great organizations create proximity between employees and the value they deliver.<\/p><p dir=\"auto\" data-start=\"2414\" data-end=\"2448\">Let people experience the product.<\/p><p dir=\"auto\" data-start=\"2450\" data-end=\"2481\">Let them hear customer stories.<\/p><p dir=\"auto\" data-start=\"2483\" data-end=\"2507\">Let them see the impact.<\/p><p dir=\"auto\" data-start=\"2509\" data-end=\"2552\">Let them understand why the company exists.<\/p><p dir=\"auto\" data-start=\"2554\" data-end=\"2668\">When employees genuinely appreciate what the organization produces, something changes in the way they communicate.<\/p><p dir=\"auto\" data-start=\"2670\" data-end=\"2715\">They don&#8217;t merely repeat corporate messaging.<\/p><p dir=\"auto\" data-start=\"2717\" data-end=\"2743\"><strong data-start=\"2717\" data-end=\"2743\">They become advocates.<\/strong><\/p><p dir=\"auto\" data-start=\"2745\" data-end=\"2783\">And customers can hear the difference.<\/p><p dir=\"auto\" data-start=\"2785\" data-end=\"2846\">There is a significant difference between an employee saying:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-add4ee1 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"add4ee1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\"This is what our company offers.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82cebf4 elementor-widget elementor-widget-text-editor\" data-id=\"82cebf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>And someone saying:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60ab48e elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"60ab48e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tYou need to see what we've built. This is genuinely useful.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab4e7cf elementor-widget elementor-widget-text-editor\" data-id=\"ab4e7cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"2972\" data-end=\"3004\">The second person isn&#8217;t selling.<\/p><p dir=\"auto\" data-start=\"3006\" data-end=\"3048\">They&#8217;re sharing something they believe in.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51391cb elementor-widget elementor-widget-image\" data-id=\"51391cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rismethod.com\/leadership-friction-suite\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-13-2026-11_55_46-PM-1024x683.jpg\" class=\"attachment-large size-large wp-image-1567\" alt=\"\" srcset=\"https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-13-2026-11_55_46-PM-1024x683.jpg 1024w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-13-2026-11_55_46-PM-300x200.jpg 300w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-13-2026-11_55_46-PM-768x512.jpg 768w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-13-2026-11_55_46-PM-18x12.jpg 18w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-13-2026-11_55_46-PM.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f7d13e elementor-widget elementor-widget-heading\" data-id=\"1f7d13e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Stop Building Leadership Teams That Need Constant Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6561b71 elementor-widget elementor-widget-text-editor\" data-id=\"6561b71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"3118\" data-end=\"3264\">One of the most revealing symptoms of weak executive leadership is the CEO who has become the organization&#8217;s permanent decision-making bottleneck.<\/p><p dir=\"auto\" data-start=\"3266\" data-end=\"3303\">Every decision comes back to the CEO.<\/p><p dir=\"auto\" data-start=\"3305\" data-end=\"3337\">Every approval requires the CEO.<\/p><p dir=\"auto\" data-start=\"3339\" data-end=\"3371\">Every problem waits for the CEO.<\/p><p dir=\"auto\" data-start=\"3373\" data-end=\"3477\">Every Monday morning, there is another stack of memos, requests and decisions waiting on the CEO&#8217;s desk.<\/p><p dir=\"auto\" data-start=\"3479\" data-end=\"3497\">The CEO then says:<\/p><p dir=\"auto\" data-start=\"3499\" data-end=\"3560\"><strong data-start=\"3499\" data-end=\"3560\">&#8220;I have a great leadership team, but they don&#8217;t execute.&#8221;<\/strong><\/p><p dir=\"auto\" data-start=\"3562\" data-end=\"3570\">Perhaps.<\/p><p dir=\"auto\" data-start=\"3572\" data-end=\"3605\">But there is another possibility.<\/p><p dir=\"auto\" data-start=\"3607\" data-end=\"3673\">Perhaps you&#8217;ve built a team that has been trained to wait for you.<\/p><p dir=\"auto\" data-start=\"3675\" data-end=\"3766\">There is a fundamental difference between <strong data-start=\"3717\" data-end=\"3736\">managing people<\/strong> and <strong data-start=\"3741\" data-end=\"3766\">facilitating leaders.<\/strong><\/p><p dir=\"auto\" data-start=\"3768\" data-end=\"3792\">Managers need direction.<\/p><p dir=\"auto\" data-start=\"3794\" data-end=\"3863\">Leaders should increasingly need context, resources and facilitation.<\/p><p dir=\"auto\" data-start=\"3865\" data-end=\"3943\">Your objective as CEO should not be to become better at making every decision.<\/p><p dir=\"auto\" data-start=\"3945\" data-end=\"4040\">It should be to build a leadership ecosystem capable of making excellent decisions without you.<\/p><p dir=\"auto\" data-start=\"4042\" data-end=\"4089\">That&#8217;s what organizational maturity looks like.<\/p><p dir=\"auto\" data-start=\"4091\" data-end=\"4166\">The ultimate test of your leadership isn&#8217;t how many decisions you can make.<\/p><p dir=\"auto\" data-start=\"4168\" data-end=\"4260\">It&#8217;s how many good decisions your organization can make <strong data-start=\"4224\" data-end=\"4260\">without needing you in the room.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ae56f3 elementor-widget elementor-widget-heading\" data-id=\"4ae56f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Pay Attention to Energy - It Tells You More Than Your Dashboard<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5afe1d8 elementor-widget elementor-widget-text-editor\" data-id=\"5afe1d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"4331\" data-end=\"4438\">I&#8217;ve learned that you can often sense the health of an organization before seeing its financial statements.<\/p><p dir=\"auto\" data-start=\"4440\" data-end=\"4466\">Walk through the entrance.<\/p><p dir=\"auto\" data-start=\"4468\" data-end=\"4495\">Observe the reception area.<\/p><p dir=\"auto\" data-start=\"4497\" data-end=\"4535\">Watch how employees greet one another.<\/p><p dir=\"auto\" data-start=\"4537\" data-end=\"4564\">Listen to how people speak.<\/p><p dir=\"auto\" data-start=\"4566\" data-end=\"4647\">Pay attention to whether people look energized, indifferent, anxious or defeated.<\/p><p dir=\"auto\" data-start=\"4649\" data-end=\"4664\">Energy is data.<\/p><p dir=\"auto\" data-start=\"4666\" data-end=\"4750\">I once observed a leadership team arriving for a major change-management discussion.<\/p><p dir=\"auto\" data-start=\"4752\" data-end=\"4790\">Some people walked in with enthusiasm.<\/p><p dir=\"auto\" data-start=\"4792\" data-end=\"4858\">Others looked as though they had been summoned against their will.<\/p><p dir=\"auto\" data-start=\"4860\" data-end=\"4901\">Then one executive walked in differently.<\/p><p dir=\"auto\" data-start=\"4903\" data-end=\"5006\">He was visibly energetic. His personality was expressive. Even his clothing communicated individuality.<\/p><p dir=\"auto\" data-start=\"5008\" data-end=\"5033\">He greeted people warmly.<\/p><p dir=\"auto\" data-start=\"5035\" data-end=\"5081\">And when he eventually spoke, people listened.<\/p><p dir=\"auto\" data-start=\"5083\" data-end=\"5117\">Not because he demanded attention.<\/p><p dir=\"auto\" data-start=\"5119\" data-end=\"5159\">Because <strong data-start=\"5127\" data-end=\"5159\">his energy earned attention.<\/strong><\/p><p dir=\"auto\" data-start=\"5161\" data-end=\"5205\">That&#8217;s an important distinction for leaders.<\/p><p dir=\"auto\" data-start=\"5207\" data-end=\"5245\">You cannot order people to be engaged.<\/p><p dir=\"auto\" data-start=\"5247\" data-end=\"5328\">You cannot put &#8220;positive attitude&#8221; on a corporate poster and expect it to happen.<\/p><p dir=\"auto\" data-start=\"5330\" data-end=\"5395\">People absorb the emotional state of the environment around them.<\/p><p dir=\"auto\" data-start=\"5397\" data-end=\"5482\">If leadership is exhausted, cynical, defensive and disconnected, that energy travels.<\/p><p dir=\"auto\" data-start=\"5484\" data-end=\"5564\">If leadership is curious, optimistic, accountable and engaged, that travels too.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72c8483 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"72c8483\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u201cAI should amplify leadership, not add another layer of complexity.\u201d\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-557a342 elementor-widget elementor-widget-heading\" data-id=\"557a342\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Hire and Develop People Who Actually Care About People<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8507d6b elementor-widget elementor-widget-text-editor\" data-id=\"8507d6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"5628\" data-end=\"5721\">Engagement becomes much easier when people genuinely care about the human beings around them.<\/p><p dir=\"auto\" data-start=\"5723\" data-end=\"5767\">Think about the person sitting next to them.<\/p><p dir=\"auto\" data-start=\"5769\" data-end=\"5782\">The customer.<\/p><p dir=\"auto\" data-start=\"5784\" data-end=\"5797\">The supplier.<\/p><p dir=\"auto\" data-start=\"5799\" data-end=\"5813\">The colleague.<\/p><p dir=\"auto\" data-start=\"5815\" data-end=\"5848\">The person receiving the product.<\/p><p dir=\"auto\" data-start=\"5850\" data-end=\"5888\">The person affected by their decision.<\/p><p dir=\"auto\" data-start=\"5890\" data-end=\"5953\">When people care, they naturally begin asking better questions:<\/p><p dir=\"auto\" data-start=\"5955\" data-end=\"6020\"><strong data-start=\"5955\" data-end=\"6020\">&#8220;How would I want to be treated if I were in their position?&#8221;<\/strong><\/p><p dir=\"auto\" data-start=\"6022\" data-end=\"6090\"><strong data-start=\"6022\" data-end=\"6090\">&#8220;Would I be proud to give this product to someone I care about?&#8221;<\/strong><\/p><p dir=\"auto\" data-start=\"6092\" data-end=\"6139\"><strong data-start=\"6092\" data-end=\"6139\">&#8220;What would happen if I were the customer?&#8221;<\/strong><\/p><p dir=\"auto\" data-start=\"6141\" data-end=\"6200\">That is empathy translated into organizational performance.<\/p><p dir=\"auto\" data-start=\"6202\" data-end=\"6229\">And empathy isn&#8217;t weakness.<\/p><p dir=\"auto\" data-start=\"6231\" data-end=\"6283\">At the executive level, it is a strategic advantage.<\/p><p dir=\"auto\" data-start=\"6285\" data-end=\"6337\">Organizations are ecosystems of human relationships.<\/p><p dir=\"auto\" data-start=\"6339\" data-end=\"6414\">If those relationships become transactional, trust eventually deteriorates.<\/p><p dir=\"auto\" data-start=\"6416\" data-end=\"6514\">If those relationships become meaningful, people begin collaborating rather than merely complying.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45cf791 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"45cf791\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u201cThe future belongs to CEOs who can turn operational noise into strategic intelligence.\u201d\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21be57f elementor-widget elementor-widget-image\" data-id=\"21be57f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rismethod.com\/leadership-friction-suite\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"914\" height=\"576\" src=\"https:\/\/rismethod.com\/wp-content\/uploads\/2026\/06\/Leadership-friction-thumbnail.png\" class=\"attachment-large size-large wp-image-1371\" alt=\"Leadership friction autopsy tool\" srcset=\"https:\/\/rismethod.com\/wp-content\/uploads\/2026\/06\/Leadership-friction-thumbnail.png 914w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/06\/Leadership-friction-thumbnail-300x189.png 300w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/06\/Leadership-friction-thumbnail-768x484.png 768w\" sizes=\"(max-width: 914px) 100vw, 914px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51b4a05 elementor-widget elementor-widget-heading\" data-id=\"51b4a05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Find People Who Are Proud of What They Do<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1455f26 elementor-widget elementor-widget-text-editor\" data-id=\"1455f26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"6565\" data-end=\"6672\">One of the most memorable examples from the story was a driver who transported executives from the airport.<\/p><p dir=\"auto\" data-start=\"6674\" data-end=\"6715\">Initially, the conversation was ordinary.<\/p><p dir=\"auto\" data-start=\"6717\" data-end=\"6730\">Pleasantries.<\/p><p dir=\"auto\" data-start=\"6732\" data-end=\"6743\">Small talk.<\/p><p dir=\"auto\" data-start=\"6745\" data-end=\"6788\">Then the driver started talking about cars.<\/p><p dir=\"auto\" data-start=\"6790\" data-end=\"6813\">And everything changed.<\/p><p dir=\"auto\" data-start=\"6815\" data-end=\"6834\">He became animated.<\/p><p dir=\"auto\" data-start=\"6836\" data-end=\"6925\">He talked about engines, comfort, driving, performance and the details of transportation.<\/p><p dir=\"auto\" data-start=\"6927\" data-end=\"6962\">He wasn&#8217;t simply driving a vehicle.<\/p><p dir=\"auto\" data-start=\"6964\" data-end=\"7004\">He was deeply interested in what he did.<\/p><p dir=\"auto\" data-start=\"7006\" data-end=\"7082\">That kind of passion is difficult to manufacture through a training program.<\/p><p dir=\"auto\" data-start=\"7084\" data-end=\"7131\">But it is incredibly valuable when you find it.<\/p><p dir=\"auto\" data-start=\"7133\" data-end=\"7173\">Every organization has people like this.<\/p><p dir=\"auto\" data-start=\"7175\" data-end=\"7237\">The salesperson who genuinely loves solving customer problems.<\/p><p dir=\"auto\" data-start=\"7239\" data-end=\"7304\">The engineer who can&#8217;t stop thinking about improving the product.<\/p><p dir=\"auto\" data-start=\"7306\" data-end=\"7376\">The receptionist who takes pride in making every visitor feel welcome.<\/p><p dir=\"auto\" data-start=\"7378\" data-end=\"7432\">The technician who loves figuring out how things work.<\/p><p dir=\"auto\" data-start=\"7434\" data-end=\"7486\">The marketer who genuinely understands the customer.<\/p><p dir=\"auto\" data-start=\"7488\" data-end=\"7527\">These people are organizational assets.<\/p><p dir=\"auto\" data-start=\"7529\" data-end=\"7644\">Your job as a leader is to identify them, empower them and create an environment where their enthusiasm can spread.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e49f559 elementor-widget elementor-widget-image\" data-id=\"e49f559\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rismethod.com\/leadership-friction-suite\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-15-2026-09_41_43-AM-1024x683.jpg\" class=\"attachment-large size-large wp-image-1568\" alt=\"\" srcset=\"https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-15-2026-09_41_43-AM-1024x683.jpg 1024w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-15-2026-09_41_43-AM-300x200.jpg 300w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-15-2026-09_41_43-AM-768x512.jpg 768w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-15-2026-09_41_43-AM-18x12.jpg 18w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Aug-15-2026-09_41_43-AM.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e04f23 elementor-widget elementor-widget-heading\" data-id=\"6e04f23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Real Meaning of an Engaged Ecosystem<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-464b1ef elementor-widget elementor-widget-text-editor\" data-id=\"464b1ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"7691\" data-end=\"7762\">The CEO in this story wasn&#8217;t successful because he knew how to network.<\/p><p dir=\"auto\" data-start=\"7764\" data-end=\"7788\">He had something deeper.<\/p><p dir=\"auto\" data-start=\"7790\" data-end=\"7851\">He had intentionally built relationships that were authentic.<\/p><p dir=\"auto\" data-start=\"7853\" data-end=\"7883\">He made people feel important.<\/p><p dir=\"auto\" data-start=\"7885\" data-end=\"7914\">He remembered their families.<\/p><p dir=\"auto\" data-start=\"7916\" data-end=\"7943\">He cared about their lives.<\/p><p dir=\"auto\" data-start=\"7945\" data-end=\"8002\">He created connections that extended beyond transactions.<\/p><p dir=\"auto\" data-start=\"8004\" data-end=\"8096\">And eventually, those relationships became part of his organization&#8217;s competitive advantage.<\/p><p dir=\"auto\" data-start=\"8098\" data-end=\"8171\">That&#8217;s what many leaders miss when they talk about &#8220;employee engagement.&#8221;<\/p><p dir=\"auto\" data-start=\"8173\" data-end=\"8210\">Engagement isn&#8217;t simply an HR metric.<\/p><p dir=\"auto\" data-start=\"8212\" data-end=\"8246\">It isn&#8217;t a quarterly survey score.<\/p><p dir=\"auto\" data-start=\"8248\" data-end=\"8281\">It isn&#8217;t a number on a dashboard.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57ec636 elementor-widget elementor-widget-text-editor\" data-id=\"57ec636\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"8283\" data-end=\"8396\"><strong data-start=\"8283\" data-end=\"8396\">Engagement is what happens when people genuinely care about the work, the mission and the people around them.<\/strong><\/p><p dir=\"auto\" data-start=\"8398\" data-end=\"8457\">And CEOs have enormous influence over whether that happens.<\/p><h5 dir=\"auto\" data-section-id=\"1buervk\" data-start=\"8459\" data-end=\"8513\"><span style=\"color: #333333;\">The Leadership Question Most CEOs Should Be Asking<\/span><\/h5><p dir=\"auto\" data-start=\"8515\" data-end=\"8533\">Instead of asking:<\/p><p dir=\"auto\" data-start=\"8535\" data-end=\"8577\"><strong data-start=\"8535\" data-end=\"8577\">&#8220;How do I get my people more engaged?&#8221;<\/strong><\/p><p dir=\"auto\" data-start=\"8579\" data-end=\"8583\">Ask:<\/p><p dir=\"auto\" data-start=\"8585\" data-end=\"8644\"><strong data-start=\"8585\" data-end=\"8644\">&#8220;What have I built that gives people a reason to care?&#8221;<\/strong><\/p><p dir=\"auto\" data-start=\"8646\" data-end=\"8691\">Those are two completely different questions.<\/p><p dir=\"auto\" data-start=\"8693\" data-end=\"8745\">The first assumes engagement is an employee problem.<\/p><p dir=\"auto\" data-start=\"8747\" data-end=\"8821\">The second recognizes that engagement is an organizational design problem.<\/p><p dir=\"auto\" data-start=\"8823\" data-end=\"8866\">If your people don&#8217;t use your product, why?<\/p><p dir=\"auto\" data-start=\"8868\" data-end=\"8934\">If your leadership team waits for you to make every decision, why?<\/p><p dir=\"auto\" data-start=\"8936\" data-end=\"9005\">If the energy disappears when senior leadership enters the room, why?<\/p><p dir=\"auto\" data-start=\"9007\" data-end=\"9072\">If people protect themselves instead of helping one another, why?<\/p><p dir=\"auto\" data-start=\"9074\" data-end=\"9175\">If suppliers and customers experience your organization as transactional rather than relational, why?<\/p><p dir=\"auto\" data-start=\"9177\" data-end=\"9248\">Those questions lead you toward the real source of leadership friction.<\/p><p dir=\"auto\" data-start=\"9250\" data-end=\"9292\">And that&#8217;s where meaningful change begins.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c66add elementor-widget elementor-widget-image\" data-id=\"2c66add\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rismethod.com\/leadership-friction-suite\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/rismethod.com\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-Aug-13-2026-12_54_33-PM-1024x683.jpg\" class=\"attachment-large size-large wp-image-1530\" alt=\"\" srcset=\"https:\/\/rismethod.com\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-Aug-13-2026-12_54_33-PM-1024x683.jpg 1024w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-Aug-13-2026-12_54_33-PM-300x200.jpg 300w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-Aug-13-2026-12_54_33-PM-768x512.jpg 768w, https:\/\/rismethod.com\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-Aug-13-2026-12_54_33-PM.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c15d38 elementor-widget elementor-widget-heading\" data-id=\"6c15d38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Diagnose the Friction Before It Becomes a Crisis<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a78d46 elementor-widget elementor-widget-text-editor\" data-id=\"2a78d46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"9347\" data-end=\"9401\">Sometimes the problem isn&#8217;t that your people are lazy.<\/p><p dir=\"auto\" data-start=\"9403\" data-end=\"9441\">Sometimes your culture isn&#8217;t &#8220;broken.&#8221;<\/p><p dir=\"auto\" data-start=\"9443\" data-end=\"9543\">Sometimes the organization has accumulated friction that leaders can&#8217;t see from the executive suite.<\/p><p dir=\"auto\" data-start=\"9545\" data-end=\"9566\">Decision bottlenecks.<\/p><p dir=\"auto\" data-start=\"9568\" data-end=\"9587\">Poor communication.<\/p><p dir=\"auto\" data-start=\"9589\" data-end=\"9611\">Leadership dependency.<\/p><p dir=\"auto\" data-start=\"9613\" data-end=\"9623\">Low trust.<\/p><p dir=\"auto\" data-start=\"9625\" data-end=\"9647\">Misaligned incentives.<\/p><p dir=\"auto\" data-start=\"9649\" data-end=\"9669\">Weak accountability.<\/p><p dir=\"auto\" data-start=\"9671\" data-end=\"9690\">Disconnected teams.<\/p><p dir=\"auto\" data-start=\"9692\" data-end=\"9716\">Cultural contradictions.<\/p><p dir=\"auto\" data-start=\"9718\" data-end=\"9804\">These problems create organizational lag long before they appear in financial results.<\/p><p dir=\"auto\" data-start=\"9806\" data-end=\"9907\">That&#8217;s why leaders need to diagnose the <strong data-start=\"9846\" data-end=\"9872\">source of the friction<\/strong>, not simply react to its symptoms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a5095f e-con-full e-flex e-con e-child\" data-id=\"1a5095f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5af4f44 elementor-widget elementor-widget-heading\" data-id=\"5af4f44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get Your Leadership Friction Diagnosis Autopsy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b42f2a elementor-widget elementor-widget-text-editor\" data-id=\"3b42f2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"9961\" data-end=\"10161\">If you&#8217;re a CEO, founder or senior leader who wants to understand what&#8217;s creating friction or lag in your corporate culture or leadership style, use the <strong data-start=\"10114\" data-end=\"10160\">Leadership Friction Diagnosis Autopsy Tool<\/strong>.<\/p><p dir=\"auto\" data-start=\"10163\" data-end=\"10319\">The self-help AI tool helps you identify potential sources of leadership and cultural friction and provides real-time recommendations based on your results.<\/p><p dir=\"auto\" data-start=\"10321\" data-end=\"10358\"><span class=\"contents\" data-content-reference-start=\"10321\" data-content-reference-end=\"10438\"><span class=\"\" data-state=\"closed\"><a class=\"decorated-link\" href=\"https:\/\/rismethod.com\/leadership-friction-suite\" target=\"_blank\" rel=\"noopener\">Get access to the Leadership Friction Diagnosis Autopsy Tool \u2192<\/a><\/span><\/span><\/p><p dir=\"auto\" data-start=\"10360\" data-end=\"10427\">Because the goal isn&#8217;t simply to build a company where people work.<\/p><p dir=\"auto\" data-start=\"10429\" data-end=\"10485\"><strong data-start=\"10429\" data-end=\"10485\">The goal is to build an ecosystem where people care.<\/strong><\/p><p dir=\"auto\" data-start=\"10487\" data-end=\"10561\">And when people care, engagement stops being something you have to demand.<\/p><p dir=\"auto\" data-start=\"10563\" data-end=\"10606\">It becomes something they naturally create.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-367fb95 elementor-widget elementor-widget-button\" data-id=\"367fb95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/rismethod.com\/leadership-friction-suite\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get the leadership autopsy tool<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc848d4 elementor-post-navigation-borders-yes elementor-widget elementor-widget-post-navigation\" data-id=\"fc848d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-navigation.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-post-navigation\" role=\"navigation\" 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Those things can help.\u00a0But they are not the foundation. https:\/\/youtu.be\/voAcyDjBYm0 Get the leadership autopsy tool The strongest organizations are built around something [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1562,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"page_builder":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-1556","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/rismethod.com\/fr\/wp-json\/wp\/v2\/posts\/1556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rismethod.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rismethod.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rismethod.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rismethod.com\/fr\/wp-json\/wp\/v2\/comments?post=1556"}],"version-history":[{"count":10,"href":"https:\/\/rismethod.com\/fr\/wp-json\/wp\/v2\/posts\/1556\/revisions"}],"predecessor-version":[{"id":1571,"href":"https:\/\/rismethod.com\/fr\/wp-json\/wp\/v2\/posts\/1556\/revisions\/1571"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rismethod.com\/fr\/wp-json\/wp\/v2\/media\/1562"}],"wp:attachment":[{"href":"https:\/\/rismethod.com\/fr\/wp-json\/wp\/v2\/media?parent=1556"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rismethod.com\/fr\/wp-json\/wp\/v2\/categories?post=1556"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rismethod.com\/fr\/wp-json\/wp\/v2\/tags?post=1556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}